Refunds and Exchanges
Igniter Tickets Ltd. Provides ticket selling services directly to its clients. Unless otherwise indicated, ticket purchases are non-refundable and non-exchangable. To inquire further about refund practices or to request a refund please Contact Us.
For damaged or destroyed E-tickets, please reprint them by logging in to your account.
If your tickets are lost or stolen please Contact Us.
Rescheduled or Cancelled Events
In the case that an event is cancelled, postponed, or rescheduled, you will be contacted by the Waterloo Black Hawks with further instruction. For additional information, please contact the Waterloo Black Hawks.